We experienced technical issue on some of our subnets, which includes client portal on https://my.cloud4hosting.eu:

Affected subnets:

46.105.211.X
188.165.72.X
188.165.82.X
5.39.48.X
178.32.226.X
188.165.82.X

The issue is now resolved, we compensate every effected VPS & Dedicated servers with 2 free days (so expiry date moves 2 days forward).

We thank you for your patience and apologise for the inconvinence

We experienced a hard brexit on our domain name cloud4hosting.eu. EURiD, the registry manager of the .eu domain required a manual legal check of the domain status due to the brexit.
During this procedure the domain was unaccessable as well as the client area on my.cloud4hosting.eu.

Shall we ever experience simillar issue, our websites are accessable also under:
Cloud4Hosting.uk
Cloud4Hosting.co.uk


Affcted Client Services:

- DNS Hosting - Basic:
  Domains using below NS Servers:
  ns1.cloud4hosting.eu
  ns2.cloud4hosting.eu
  ns3.cloud4hosting.eu
 

This is to inform you that currently we are experiencing a serious issue in one of our data centers.
The issue is due to electrical outage affecting data transportation over the optical lines, which is totally beyond our control.

The problem is being fixed at the moment, and we hope the authorities will resolve the issue shortly.

Affected Nodes: c4h2040.cloud4hosting.eu  (external data In/Out are totally halted)
Notes: In addition to the affected node (c4h2040.cloud4hosting.eu), all traffic on all nodes located in France may experience slower connection due to the exccess stress on optical data lines

Best,
Cloud4Hosting Technical OP


Update:

Total Downtime time:
08:12 AM to 10:04 AM

We have unfortunately just experienced a large incoming attack on a server in RZ19.

We have resolved the issue and are currently dropping the udp traffic for 144.76.36.0/27. It appears the Attack switches targets, we'll may need to put additional IP or Subnet on this filter rules.

We apologize for any inconvenience caused.

Thank you for your understanding.